Replacement Vehicles

author image - grace

By Grace Hickman

on Friday 1 December 2017

woman on phone near crashed car

Need a Replacement Car after an Accident?

In the event of a car accident that was caused by another driver’s negligence, you may find that in addition to any personal injuries or losses, your vehicle is no longer suitable to drive and needs repairing. Here at Non-Fault Claims, we can help you every step of the way and provide you with a simple, supportive and quick service when it comes to getting you a replacement vehicle.


How can Non-Fault Claims help?

To help ease the impact of a car accident, we can help you to arrange for a replacement vehicle* and for your car to be repaired.

With the help of our preferred partners we can help you recover your out-of-pocket expenses (also known as uninsured losses) and in the event that your vehicle is a total loss, the pre-accident value of the vehicle will be negotiated with the negligent driver’s insurer on your behalf.

We understand that sorting out everything post-accident may seem complicated and stressful, but our aim is to make the procedure as simple and as efficient as possible.


What happens if my car is written off?

In the event that your car is considered to be uneconomical to repair (meaning that the cost of repairs may exceed the value of your vehicle), you will normally be allowed to use the replacement hire vehicle until your payment for the pre-accident value of your vehicle has been received. Usually, if you have suffered uninsured losses, these will be recovered on your behalf. Such losses could be;

  • Fuel left in your car
  • Vehicle storage and recovery charges
  • Injury compensation
  • Loss of income
  • Any other accident-related expenses


Are there any fees to pay when getting a replacement vehicle with Non-Fault Claims?

After being involved in a road traffic accident that was not your fault, you are legally entitled to be placed back into the situation you were in prior to the accident taking place. This means that you lawfully have the right to use services such as Credit Hire and Repairs to your vehicle along with using a personal injury solicitor to recover compensation on your behalf.

The personal injury solicitor usually works on a no win no fee agreement and if you need a replacement vehicle, this is often provided on a credit basis with the costs being claimed back from the at-fault insurer. Alternatively, the replacement vehicle provider may agree from the outset to directly bill the liable person’s insurance company.


Call us for free today for more information and advice on what to do next.

0808 1454275

Non Fault Claims can help you begin your potential claim, get in touch today!


*Replacement vehicles are supplied subject to acceptance criteria